Online Refund Policy

Customers can request a refund for online payments within 3 days of purchase. After 3 days, no refund request will be entertained.

Refunds are not possible due to a change of mind.
To cancel an order, please contact our customer care representative on our helpline: +92 319 4081696.

If the customer has not received their order, they must contact us on our helpline +92 319 4081696 within 24 hours for assistance with online payments, refunds, or order processing.
Payments made via bank card will be refunded to the customer’s bank account only. No cash refunds will be provided for online payments.
Once the refund has been processed, it will reflect back in the customer’s account within 7-14 working days.
After 7-14 working days, if the refund is not reflected, customers are advised to contact their bank.